CDFI Technology Landscape Scan: Key Themes from Technology Providers

Fund CI entered this research with the observation that both the CDFI industry and the technologies that support them are changing. CDFIs continue to evolve new products and approaches to meeting their missions. But, in an ever-changing environment, how can CDFIs identify the best platform, or platforms, to meet their needs? To tackle this question, Fund CI conducted interviews with 15 technology providers to learn more about their platforms.

These interviews also allowed us to learn more about how technology providers interact with the CDFI industry, and vice versa. Fund CI sought to explore how technology providers are responding to the evolving environment and how they can help to create efficiencies. Advances in technology, such as Artificial Intelligence (AI) are entering everyday use in a range of ways and are much on the news. Through the interviews, we also explore what trends in technologies will most likely affect CDFIs. Read the key themes and the full report here.